Zendesk 🇺🇸
Round
About Zendesk
Zendesk offers an AI-first service platform designed to enhance customer and employee service by managing inquiries across multiple channels, including messaging, voice, and ticketing systems. The platform utilizes AI technologies for autonomous issue resolution, proactive assistance, and workforce management, while also providing robust reporting and analytics capabilities to improve service outcomes.
Zendesk is a US-based company founded in 2005, now around 7639 people.
Founder: Pascal Pettinicchio (Co-Founder & Chief Business Development Officer; Harvard Business School).
Company facts from Harmonic and public filings; team backgrounds from public profiles. Refreshed weekly.
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Round
Investors
Pointnine
Pointnine- Pointnine — Point Nine is a Berlin-based, thesis-driven early-stage venture capital firm investing in SaaS, AI and B2B software at pre-seed and seed. · cheques £500k – £5M